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DK’S Enterprises provides business backup and disaster recovery services for organizations in Queens, Brooklyn, Nassau County, Manhattan, and northern New Jersey. We protect the data and systems your team relies on, then test how they can be restored after a failure or outage.
Your recovery plan sets out what needs to come back first, who is responsible, and how much downtime your business can tolerate.
Built for your environment
Defined priorities. Documented recovery.
A recovery plan built around your business
Backup is the starting point. A usable recovery plan connects your data, systems, people, and business priorities.
- Backup architecture: A design for agreed servers, endpoints, and key cloud workloads, based on what your business needs to protect.
- Recovery objectives: RPO and RTO planning that connects acceptable data loss and downtime with operational priorities.
- Protected backup options: Protected or immutable copies where appropriate, alongside a review of access and retention.
- Recovery testing: Agreed restore tests to check recoverability and document findings that need attention.
- Monitoring and remediation: Backup monitoring, alerts, and follow-up on failures so problems can be addressed.
- Recovery runbooks: Practical procedures that set out the recovery order, responsibilities, and steps to take during an incident.
Start with what your team relies on
We confirm the systems, data, and dependencies in scope before building the plan.
- Servers: Identify critical server workloads, the data they hold, and the order in which they need to return.
- Endpoints: Review business data held on user devices and agree what needs protection and recovery.
- Cloud workloads: Include agreed cloud workloads and their dependencies in the wider recovery plan.
Planning a mixed environment? Explore our cloud and hybrid infrastructure services.
Define the targets before an outage
Different systems can have different recovery priorities. We work with you to identify the business impact and set targets for each critical workload.
Targets guide the design and testing. Actual recovery depends on the incident, affected systems, and available infrastructure.
- RPO — How much recent data can you afford to lose?: Your Recovery Point Objective expresses that tolerance as time. It helps determine backup frequency and the recovery approach.
- RTO — How long can the business function be offline?: Your Recovery Time Objective sets the target time for restoring a system or business function after a disruption.
Know where your backups are—and whether they work
A completed backup is only part of the picture. Your recovery plan also needs to account for where copies are stored, who can access them, and how they will be restored.
Connect recovery planning with risk management
- Storage and retention: Review backup locations, retention requirements, and dependencies. Consider protected or immutable options where appropriate.
- Monitoring and access: Define backup monitoring, alerts, access controls, and the process for addressing failures.
- Restore tests with useful outcomes: Agree the scope and frequency of testing. Document the result, identify gaps, and update the recovery procedures.
Plan for the failures that interrupt work
Recovery planning considers both security incidents and everyday operational failures.
- Ransomware and destructive attacks: Plan how protected data and systems could be recovered.
- Accidental deletion or misconfiguration: Identify the recovery options for lost data and unintended changes.
- Hardware failure and storage corruption: Review the infrastructure and dependencies needed to restore service.
- Cloud sync mistakes or compromised credentials: Consider how access and connected systems affect recovery.
- Site outages and office disruption: Define the next steps when the normal working environment is unavailable.
From discovery to a usable recovery plan
A clear sequence, with responsibilities and recovery procedures documented along the way.
- Review: Identify critical systems, existing backups, and business priorities.
- Design: Agree coverage, recovery targets, storage, and retention.
- Implement: Configure backups, monitoring, and access controls.
- Validate: Test recovery and document procedures and responsibilities.
- Maintain: Review the plan as systems and business needs change.
A logistics team back at work in 20 minutes
An 80-person logistics company serving Nassau County and NYC faced a hardware failure on the server running a critical database.
- 20 min — to resume work through cloud failover
- 0 — actual data loss in this incident
- 15 min — snapshot interval already in place
- 80 — people in the logistics business
- Prepared before the failure: A hybrid backup and recovery setup had already been deployed, with snapshots taken every 15 minutes.
- Recovery during the incident: The team activated cloud failover, allowing users to resume work within approximately 20 minutes with no actual data loss.
- Return to the local environment: The failed on-premises hardware was replaced, followed by failback to the local environment.
Business impact
Customer management’s estimates of the potential disruption avoided in this incident:
- 24–48 hours — potential downtime
- $15k+ — estimated cost per hour of downtime
- $100k+ — estimated potential loss avoided
Recovery timings and data-loss results describe this specific incident, not a standard service-level commitment. The financial figures are management estimates of potential impact, rather than measured savings.
A plan your team can use when it matters
Clear priorities and practical documentation help turn backup copies into a recovery process.
With 25+ years supporting business IT, DK’s Enterprises connects recovery planning with the systems your people use every day. Incorporated in New York in 1999.
- Agreed backup coverage and recovery objectives
- A documented recovery plan with responsibilities
- Recovery runbooks and an agreed restoration order
- Visibility into backup health and failures
- Recovery test findings and practical improvements
- A review of risks from single points of failure
Backup and recovery, explained
Start with the questions that shape a useful recovery plan.
What is the difference between backup and disaster recovery?
Backup creates recoverable copies of data. Disaster recovery defines how systems and business functions will be restored, including infrastructure, dependencies, access, and responsibilities.
How often should we back up our data?
The schedule depends on how quickly your data changes and how much recent work you can tolerate losing. We use those requirements to define backup frequency for each workload.
How quickly can you restore our systems?
We establish recovery targets during planning and assess them through testing. Actual recovery time depends on the failure, the systems affected, and the recovery resources available.
Can backups help us recover from ransomware?
A recovery plan can include protected or immutable backup options where appropriate. Backup access, retention, and restoration procedures also need review. No backup design guarantees protection from every attack.
Do you test the backups?
Our service includes recovery testing and documentation. The scope and frequency are agreed for the environment, with findings used to improve the recovery plan.
Can you assess the backups we already have?
Yes. We can review your current coverage, recovery targets, monitoring, and restore procedures, then recommend practical improvements.
Talk to Us About Backup and Recovery
Tell us which systems and data you need to protect. We’ll review your existing backups and help you plan for recovery.